Troubleshooting Cable TV

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If you are only seeing a handful of channels, follow these troubleshooting steps to scan for channels:

1. Connect your TV to the coaxial port in your dorm using a coaxial cable. 

2. Make sure the TV input is set to Cable/SAT.

3. Run a Channel Scan in your TV's settings. (NOTE: This may also show up as rescan, tune, or auto-tune)

If you are still unable to see all channels, please submit a service ticket or contact the Helpdesk at 401-865-HELP (4357).

 

 

Details

Details

Article ID: 10334
Created
Tue 10/4/22 4:28 PM
Modified
Wed 10/12/22 2:24 PM