What is it?
Shared mailboxes are email addresses/accounts that can be accessed by multiple people. They are often used for projects, departmental accounts, or other generic uses not tied to an individual user. The users who have access to shared mailboxes can only be added or removed by the IT Department.
Shared mailboxes can be accessed via Microsoft Outlook on a computer, the Outlook mobile app, or Outlook on the web.
Who is it for?
Faculty, Staff
How do I get it?
Click "Request New Shared Mailbox" to request a new shared mailbox. You will need to include what you'd like it named, what you'd like the email address to be, and any users who will require access to it.
Click "Update Shared Mailbox Users" to request that user access be added or removed.
Click "Delete Shared Mailbox" if you no longer require this mailbox. Please be aware that any emails within the mailbox and all user access to it will be deleted and not recoverable.
If you have having an issue with a shared mailbox, click "Report an Issue" to submit an incident.