Shared/Departmental Mailbox

What is it?

Shared mailboxes are email addresses/accounts that can be accessed by multiple people. They are often used for projects, departmental accounts, or other generic uses not tied to an individual user. The users who have access to shared mailboxes can only be added or removed by the IT Department.

Shared mailboxes can be accessed via Microsoft Outlook on a computer, the Outlook mobile app, or Outlook on the web. 

 

Who is it for?

Faculty, Staff

 

How do I get it?

Click the button that says "Create New or Update/Delete Existing Mailbox" to request a new shared mailbox or to change access to or delete an existing shared mailbox.

Click the button that says "Report an Issue" to report an issue with a shared mailbox.

 
Create New or Update/Delete Existing Mailbox Report an Issue

Related Articles (1)

Follow these quick steps to open a shared mailbox from within a browser.

Service Offerings (2)

Create, Update, or Delete Shared Mailbox
Request to create a new shared mailbox or update access to or delete an existing shared mailbox.
Report an Issue with a Shared Mailbox
Report an issue with an existing shared mailbox.