If you are only seeing a handful of channels, follow these troubleshooting steps to scan for channels:
1. Connect your TV to the coaxial port in your dorm using a coaxial cable.
2. Make sure the TV input is set to Cable/SAT.
3. Run a Channel Scan in your TV's settings. (NOTE: This may also show up as rescan, tune, or auto-tune)
If you are still unable to see all channels, please submit a service ticket or contact the Helpdesk at 401-865-HELP (4357).