My Recently Visited Services
To report A/C or heating requests (issues) or to request a window A/C unit installation or removal.
AIR PURIFIER (Academic Spaces or Offices Only): Requires approval for a medical accommodation from the Human Resources Department. Contact Margaret Card at mcard1@providence.edu for further information.
* * * * * * * * * * ! ! PLEASE READ BELOW BEFORE SELECTING THIS SERVICE !! * * * * * * * * * *
For assistance related to I.T., cable, phones, TV, WiFi, please go to top of this page, click "Home" and select "IT Services" - Thank you.
Use this service to report electrical/lighting issues, loss of electrical power, request extension cords or report issues with alarms or smoke detectors.
Request new toner cartridges for laser printers.
Reinstallation of operating system and installed applications.
Report an issue or request assistance with a College web site, page, or portal site
IMPORTANT: If you are locked out of your room or building and need to get in immediately, first select "Request Service," create a work order, then immediately call Public Safety at 401-865-2391 so they can let you in. Our locksmith will address the lock issue later in the day (during regular office hours only Mon-Fri).
Request service with door card swipe, code issues, lock repairs, remove locks or if you need additional keys for cabinets, doors, desk drawers.
To request service for carpentry: ceilings/floors/walls, doors, glass (including plexiglass), hang/remove items, install dispensers, painting, roofs, rugs, shades, signage, tiles, walls, windows (blinds/shades), please click "Request Service."
General printer, copier, scanner, or fax machine support or request to add a network printer to a computer.
Report issues related to floor drains, pipes, showers, sinks, toilets, and water dispensers (filters).
About training for WordPress, SharePoint, Google Analytics, or DubBot.
Access to the PC-Guest wireless network for users without a PC account.
Request video adapters, USB adapters, chargers, or other small computer accessories
Report an email scam that you wish the IT Department be aware of.
Request support or cancellation/modification of an event setup/breakdown of college-owned tables, chairs, stage, podium, etc.
-----> To request service for recycling, shredding or trash, please scroll down to "Recycling, Shredding, Trash <-----
Cleaning services such as:
> dusting or wiping down area/items
> floors - sweep, mop, strip/wax/buff
> rugs or carpets - vacuum, shampoo
> mold cleaning
> window cleaning
Request assistance or report issues with fields, grounds, irrigation, flags, gates, gate arms, parking lots, snow/ice removal,.
Request a new site on the providence.edu website, SharePoint MyPC Portal, custom web functionality or subdomain name.
To request pickup of recycling, shredding, trash or to request bins/totes for recycling, shredding, trash.
General technical help, support, or troubleshooting for issues not covered by the services listed.