My Recently Visited Services
Report issues with fire alarms, fire EXIT signs, fire extinguishers, fire sprinklers, sensors, or smoke detectors.
Request to have a shared mailbox created or deleted, or have user access to it added or removed.
About training for WordPress, SharePoint, Google Analytics, or DubBot.
This service is for assistance with dorm room furniture in any student housing locations.
NOTE: Work orders to remove or add furniture will be sent to the ResLife Department for approval.
To request a refill or service for a dispenser - hand sanitizer, feminine hygiene products, paper towels, soap, toilet paper,
Use this service ONLY FOR Academic, Non-Academic Buildings, Student Housing locations to request service for all food service equipment, dishwashers, dryers, ice machines, refrigeration units, refrigerators, ovens, stoves and washing machines.
To report A/C or heating requests (issues) or to request a window A/C unit installation or removal.
AIR PURIFIER (Academic Spaces or Offices Only): Requires approval for a medical accommodation from the Human Resources Department. Contact Margaret Card at mcard1@providence.edu for further information.
* * * * * * * * * * ! ! PLEASE READ BELOW BEFORE SELECTING THIS SERVICE !! * * * * * * * * * *
For assistance related to I.T., cable, phones, TV, WiFi, please go to top of this page, click "Home" and select "IT Services" - Thank you.
Use this service to report electrical/lighting issues, loss of electrical power, request extension cords or report issues with alarms or smoke detectors.
Report a problem with a network drive or request file recovery.
Reinstallation of operating system and installed applications.
Report an issue or request assistance with a College web site, page, or portal site
IMPORTANT: If you are locked out of your room or building and need to get in immediately, first select "Request Service," create a work order, then immediately call Public Safety at 401-865-2391 so they can let you in. Our locksmith will address the lock issue later in the day (during regular office hours only Mon-Fri).
Request service with door card swipe, code issues, lock repairs, remove locks or if you need additional keys for cabinets, doors, desk drawers.
Access to the PC-Guest wireless network for users without a PC account.
Requests for contracted enterprise technologies, systems, and software.
To request service for carpentry: ceilings/floors/walls, doors, glass (including plexiglass), hang/remove items, install dispensers, painting, roofs, rugs, shades, signage, tiles, walls, windows (blinds/shades), please click "Request Service."
Many maintenance issues can be found under "Carpentry..." (read the "Carpentry..." description above).
If you can't find what you're looking, use this service and provide as much detail as possible.