My Recently Visited Services
Report issues related to floor drains, pipes, showers, sinks, toilets, and water dispensers (filters).
IMPORTANT: If you are locked out of your room or building and need to get in immediately, first select "Request Service," create a work order, then immediately call Public Safety at 401-865-2391 so they can let you in. Our locksmith will address the lock issue later in the day (during regular office hours only Mon-Fri).
Request service with door card swipe, code issues, lock repairs, remove locks or if you need additional keys for cabinets, doors, desk drawers.
Request new toner cartridges for laser printers.
To report A/C or heating requests (issues) or to request a window A/C unit installation or removal.
AIR PURIFIER (Academic Spaces or Offices Only): Requires approval for a medical accommodation from the Human Resources Department. Contact Margaret Card at mcard1@providence.edu for further information.
Report a problem connecting to the wired or wireless networks.
Request a new site on the providence.edu website, SharePoint MyPC Portal, custom web functionality or subdomain name.
Use this service ONLY FOR Academic, Non-Academic Buildings, Student Housing locations to request service for all food service equipment, dishwashers, dryers, ice machines, refrigeration units, refrigerators, ovens, stoves and washing machines.
* * * * * * * * * * ! ! PLEASE READ BELOW BEFORE SELECTING THIS SERVICE !! * * * * * * * * * *
For assistance related to I.T., cable, phones, TV, WiFi, please go to top of this page, click "Home" and select "IT Services" - Thank you.
Use this service to report electrical/lighting issues, loss of electrical power, request extension cords or report issues with alarms or smoke detectors.
To request pickup of recycling, shredding, trash or to request bins/totes for recycling, shredding, trash.
Request to be added or removed from an email distribution list.
General technical help, support, or troubleshooting for issues not covered by the services listed.
Request video adapters, USB adapters, chargers, or other small computer accessories
Many maintenance issues can be found under "Carpentry..." (read the "Carpentry..." description above).
If you can't find what you're looking, use this service and provide as much detail as possible.
Request to have a shared mailbox created or deleted, or have user access to it added or removed.
Report issues with fire alarms, fire EXIT signs, fire extinguishers, fire sprinklers, sensors, or smoke detectors.
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