Popular Services

General technical help, support, or troubleshooting for issues not covered by the services listed.


Reinstallation of operating system and installed applications.


New hardware request form for faculty and Academic Affairs staff pre-approved requests


Access to the PC-Guest wireless network for users without a PC account.


Request to be added or removed from an email distribution list.


Report an issue with a College web site, page, or portal site.


Request new toner cartridges for laser printers.


Microsoft's collaboration and videoconferencing platform.


Zoom Videoconferencing Platform


Request an exemption to the baseline security settings for your device(s).


Request video adapters, USB adapters, chargers, or other small computer accessories


Register a device to connect to PC-Devices


SkillSets Online is a service that provided self-paced training tutorials and courses for various applications.


Request a new site on the providence.edu website, SharePoint MyPC Portal, or custom web functionality.


General printer, copier, scanner, or fax machine support or request to add a network printer to a computer.


Request old technology hardware/equipment be picked up by IT.


Issues related to the PC Prints print release system.


SNR allows your campus extension to ring directly on your mobile phone.


Request assistance configuring an email client.


Request to have a shared mailbox created or deleted, or have user access to it added or removed.