Popular Services
To request service for carpentry: ceilings/floors/walls, doors, glass (including plexiglass), hang/remove items, install dispensers, painting, roofs, rugs, shades, signage, tiles, walls, windows (blinds/shades), please click "Request Service."
Report issues related to floor drains, pipes, showers, sinks, toilets, and water dispensers (filters).
* * * * * * * * * * ! ! PLEASE READ BELOW BEFORE SELECTING THIS SERVICE !! * * * * * * * * * *
For assistance related to I.T., cable, phones, TV, WiFi, please go to top of this page, click "Home" and select "IT Services" - Thank you.
Use this service to report electrical/lighting issues, loss of electrical power, request extension cords or report issues with alarms or smoke detectors.
IMPORTANT: If you are locked out of your room or building and need to get in immediately, first select "Request Service," create a work order, then immediately call Public Safety at 401-865-2391 so they can let you in. Our locksmith will address the lock issue later in the day (during regular office hours only Mon-Fri).
Request service with door card swipe, code issues, lock repairs, remove locks or if you need additional keys for cabinets, doors, desk drawers.
-----> To request service for recycling, shredding or trash, please scroll down to "Recycling, Shredding, Trash <-----
Cleaning services such as:
> dusting or wiping down area/items
> floors - sweep, mop, strip/wax/buff
> rugs or carpets - vacuum, shampoo
> mold cleaning
> window cleaning
General technical help, support, or troubleshooting for issues not covered by the services listed.
Request assistance or report issues with fields, grounds, irrigation, flags, gates, gate arms, parking lots, snow/ice removal,.
To report A/C or heating requests (issues) or to request a window A/C unit installation or removal.
AIR PURIFIER (Academic Spaces or Offices Only): Requires approval for a medical accommodation from the Human Resources Department. Contact Margaret Card at mcard1@providence.edu for further information.
Use this service ONLY FOR Academic, Non-Academic Buildings, Student Housing locations to request service for all food service equipment, dishwashers, dryers, ice machines, refrigeration units, refrigerators, ovens, stoves and washing machines.
Many maintenance issues can be found under "Carpentry..." (read the "Carpentry..." description above).
If you can't find what you're looking, use this service and provide as much detail as possible.
Requests for contracted enterprise technologies, systems, and software.
Reinstallation of operating system and installed applications.
Request assistance with moving (NON-Student Housing) furniture or other items or request moving supplies (boxes, box tape, bubble wrap).
--> Students who need service for their student housing furniture should select "Furniture - STUDENT HOUSING ONLY" (above) <--
To report shower curtain issues or missing shower curtains.
Access to the PC-Guest wireless network for users without a PC account.
Request to have a shared mailbox created or deleted, or have user access to it added or removed.
Report an issue or request assistance with a College web site, page, or portal site
Report issues with fire alarms, fire EXIT signs, fire extinguishers, fire sprinklers, sensors, or smoke detectors.
Request support or cancellation/modification of an event setup/breakdown of college-owned tables, chairs, stage, podium, etc.
This service is for assistance with dorm room furniture in any student housing locations.
NOTE: Work orders to remove or add furniture will be sent to the ResLife Department for approval.
To request pickup of recycling, shredding, trash or to request bins/totes for recycling, shredding, trash.